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What Is the Yellow Symbol Verizon Family Base App

Written By Thursday, 3 March 2022 Add Comment Edit

Sign up / Upgrade subscription

    Sign up for Verizon Smart Family unit

    You tin sign upward through the Verizon Smart Family unit app:

    1. Download the app in Google Play™ or the Apple tree® App Shop®.

      Note: You can also sign up through the Add-ons and apps page in My Verizon, just you lot must have the Verizon Smart Family app to fully utilize the service.

    2. Open the Verizon Smart Family app on your Android™ smartphone or iPhone®.
    3. Tap Become started.
    4. Enter your mobile number and My Verizon password, and tap Sign in.
    5. Select your desired Verizon Smart Family plan, and so tap Next.

      Annotation: Verizon Smart Family unit Premium™ includes location services.

    6. Tap Concur to provide parental consent for the Smart Family app to collect information from your child's telephone in social club to provide the Smart Family unit service to your and your family.
    7. Select the lines you'd similar to add to Verizon Smart Family.

      Notation: There's no additional cost to add together lines. Your monthly fee covers your unabridged business relationship.

    8. Name the lines yous're adding (optional), and so tap Sign upwardly.
    9. Tap OK.

    Now that yous're signed up for Verizon Smart Family, you tin download the Smart Family Companion app on your children's iPhone® and Android smartphones or Android tablets that have a line on your Verizon wireless account.

    Note: Y'all can also upgrade to Verizon Smart Family Premium from the dashboard of the app when you get-go sign in.

    Upgrade to Verizon Smart Family Premium

    In the Verizon Smart Family app:

    1. Tap Upgrade to Premium on the dashboard.

    2. Tap Upgrade for $5 more than per month.
    3. Tap OK

    Y'all've successfully upgraded to Verizon Smart Family Premium.

    Abolish subscription to Verizon Smart Family

    To unsubscribe in the Verizon Smart Family unit app:

    1. Tap the Settings icon in the superlative-right corner of the screen.
    2. Tap Business relationship details.
    3. Tap Subscription.
    4. Tap Cancel subscription.
    5. Follow the onscreen instructions to cancel your subscription.

    Note: With the But Kids programme, you tin't unsubscribe or downgrade from Verizon Smart Family Premium because information technology'due south included for free as part of the plan. To make changes to your subscription, you'll demand to change your programme in My Verizon.

Sign in / Sign out

    Sign in to an existing Verizon Smart Family account

    To sign in to the Verizon Smart Family app on your phone:

    1. Open the Verizon Smart Family unit app on your Android smartphone or iPhone.

      Note: If you don't have the app on your phone, you can download the Verizon Smart Family app in your telephone'due south app store.

      Yous can also sign in and manage Verizon Smart Family through My Verizon. But you must have the Verizon Smart Family app on your telephone to benefit from all the features available with the service.

    2. Tap Get started.
    3. Enter your mobile number and My Verizon countersign. Then tap Sign in.
    4. If prompted, tap Agree to have the Terms and Conditions.

    You've successfully signed in to Verizon Smart Family.

    View dashboard

    The dashboard is the get-go screen you lot meet when y'all sign in to the Verizon Smart Family app. It gives y'all quick access to:

    • Interruption your child'southward internet utilize
    • Run across telephone call and text activity
    • See web and app activeness
    • Manage the controls you have fix
    • Locate your children'due south phones (with Verizon Smart Family unit Premium)

    Here are examples of the dashboard:

    Sign out of the Verizon Smart Family unit app

    1. Tap the Settings icon in the top correct corner of the screen.
    2. Tap Log out.

    You've successfully signed out of your Verizon Smart Family unit account.

Contacts

Map / Location

    Locate a kid

    Notation: You lot must accept Verizon Smart Family Premium to apply location services. You'll also need to pair your phone with the Smart Family Companion app on your child'south telephone for meliorate location accuracy and to use sure location features. Additionally, Smart Family unit notifications must be enabled in your device settings to view whatsoever location of your child's Verizon Android tablet.

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen. The app will brainstorm to locate their phone automatically. A successful effect will display a halo showing the general area of the child's device.

    2. Tap the Map for more particular.

    Your child's location details and history will appear. You lot tin tap an private result for more than detail.

    View location history

    Note: You must have Verizon Smart Family Premium to employ location services.

    1. Locate your child and view the location details.
    2. Under the History department, tap an individual location upshot to view it in more detail and meet the location on the map.

    The consequence will testify on the map with the location details.

    Ship location check-in from child's app

    Note: You must have Verizon Smart Family unit Premium to apply location services.

    1. Open the Smart Family Companion app on the child's phone or Verizon Android tablet.
    2. Tap Check in.

    A location notification will be sent to the parent's phone.

    Asking pick up from kid's app

    Note: You lot must have Verizon Smart Family Premium to use location services.

    1. Open up the Smart Family unit Companion app on the child's telephone or Verizon Android tablet.
    2. Tap Pick me upward.
    3. Ostend your location on the map.
    4. Select the parent you lot desire to asking a ride from.
    5. Tap Transport request.

    A notification will be sent to the parent requesting a ride and stating the child's location. Information technology will likewise give the parent the option to accept or turn down the request. The child will receive a notification when the parent accepts or declines.

Location alerts / Notifications

    Alerts and notifications

    Yous can gear up upwardly alerts to notify you of your child's location. Yous can have these alerts sent when your child arrives at and leaves certain places, or you can be notified of your kid'due south location at set times during the day.

    Y'all can also receive daily and/or weekly notifications of important activities and communication with new and watchlist contacts.

    Notation: You lot must have Verizon Smart Family Premium to use location services. You should too pair your phone with the Smart Family Companion app on your child's phone for more authentic results. To view any location for your child's Verizon Android tablet, y'all must pair with the Smart Family unit Companion app on the tablet and have Smart Family notifications enabled in device settings.

    Set arrival and departure alerts

    In the Verizon Smart Family app:

    1. Select the child at the tiptop of the screen.
    2. Whorl down to the Manage controls section, and tap Location alerts.
    3. Tap Places & alerts.
    4. Tap Add a place.

      Note: You can also delete a saved warning on this screen. Tap the warning you desire to delete and tap Remove.

    5. Enter the name and address of the place you want to set an alarm for.
    6. Tap the Inflow warning switch and/or the Departure alert switch to set when you want to receive alerts for this location.
    7. Tap Salvage.

    You lot've successfully set up arrival and departure alerts. Repeat these steps for each location you want to receive alerts for.

    Set up scheduled alerts

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Coil down to the Manage controls section, and tap Location alerts.
    3. Tap Scheduled alerts.

      Note: You tin can also delete a set warning on this screen. Tap the warning you want to delete, and tap Remove.

    4. Tap Add an warning.
    5. Select the days and time when you want to be notified of your child'southward location.
    6. Tap Save.

    You've successfully gear up a scheduled alert for your child. Repeat these steps to set additional alerts you want to receive.

    Prepare notification preferences

    In the Verizon Smart Family app:

    1. Tap the Settings icon in the top right corner of the screen.

    2. Tap Notifications.
    3. Select the kid you desire to set notifications for.
    4. Suit the notification settings every bit desired.

    You've successfully set your notification preferences. Repeat steps 3 and iv for each line you want to set up notifications for.

Content filters

    Set up content filters

    Y'all must exist paired with your child's Smart Family Companion app to use content filters.

    In the Verizon Smart Family unit app:

    1. Select the kid at the top of the screen.
    2. Scroll downward to the Manage controls department, and tap Content filters.

      Note: If you haven't paired with the child's phone yet, you'll be encouraged to initiate pairing. Follow the instructions provided to complete the process.

    3. Select a content category y'all desire to block.

      Note: For additional details well-nigh what the category blocks, tap More info.

    4. Tap the switch for each filter you want to plow on or off. (The switch is black when information technology's on and white when it'south off.)

      Annotation: To block all filters in a category, tap the All switch at the tiptop of the screen.

    5. When you're done, tap Salve.

    Yous've successfully ready a content filter. Repeat steps 3 - five for each category you want to set up up.

    Note: If you didn't see something that you were looking for in a category, you lot tin can ask usa to add it at the lesser of the category page. Tap Looking for something non listed? and fill up out the survey.

    Manually block and unblock websites

    Y'all must exist paired with your child's Smart Family Companion app to use content filters.

    In the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Scroll downward to the Manage controls section, and tap Content filters.
    3. Scroll down and tap Websites.
    4. Tap Trusted websites or Blocked websites, and enter the web address / URL you desire to allow or block.
      • Trusted websites – Enter websites on this listing that y'all want your child to be able to view, fifty-fifty though the default content filter blocks it.
      • Blocked websites – Enter websites on this listing that you lot don't want your child to be able to visit and aren't currently blocked by the default content filter.

    You have successfully blocked or unblocked a website.

    Note: To remove a website on either of these lists, follow the steps above and tap the Delete icon next to the website, and so tap Remove.

    Remove all content filters

    In the Verizon Smart Family unit app:

    1. Select the child at the top of the screen.
    2. Scroll down to the Manage controls department, and tap Content filters.
    3. Tap the Remove all push in the meridian right corner of the screen.
    4. Tap Remove all content filters.
    5. Tap OK.

    You've successfully removed all content filters for your child.

Time restrictions

    Set and remove fourth dimension restrictions

    Time restrictions are specific times when you don't desire your child to be able to call, text or use data or Wi-Fi (due east.one thousand., during schoolhouse, after bedtime, etc.).

    Notes:

    • To cake Wi-Fi, you lot must be paired with your child'south Smart Family Companion app.
    • Time restrictions only limit data usage for lines on the Just Kids plan. Calling and texting are already limited to trusted contacts simply.
    • Time restrictions only limit data usage for Verizon Android tablets on the Smart Family account. These devices are unable to make or receive calls and text messages.

    To set time restrictions in the Verizon Smart Family app:

    1. Select the child at the top of the screen.
    2. Coil down to the Manage controls department, and tap Limits.
    3. Tap Time restrictions.
    4. You tin can quickly create school or night hours, or you lot can create custom time restrictions:
      • School or night hours - Tap School hours or Night hours, and conform the recommended time restrictions every bit needed.
      • Custom time restrictions - Tap Add time restrictions. Cull the days and times you lot don't want your child to be able to apply the phone.
      Note: You lot can too remove a time restriction on this screen. Select the limit yous'd similar to remove, and tap Remove.
    5. Tap Save.
    6. Turn your child's telephone off and on again to put the limit into immediate outcome.

    You've successfully set time restrictions for your kid.

    Set your time zone

    Any fourth dimension restrictions set up for your child volition be activated based on the time zone entered in your Verizon Smart Family unit app.

    1. From the dashboard, tap the Settings icon in the summit right corner of the screen.

    2. Tap Account details.
    3. Tap Fourth dimension zone.
    4. Select the fourth dimension zone y'all're in.
    5. Tap Save.

    You've successfully set your time zone.

Usage limits

    Limit information usage / Remove data limit

    In the Verizon Smart Family app:

    1. Select the child at the peak of the screen.
    2. Curl downward to the Manage controls department, and tap Limits.
    3. Tap Data target.
    4. Enter the amount of data (in GB) that y'all want your child to be able to use each month.

      Notation: You tin also remove an existing data target on this screen. Tap the data target you want to remove, and tap Remove.

    5. If you want your kid to be able to continue using data after reaching the data target, tap the Don't cake information, but alert me when the limit is reached box.

      Note: If you don't want your child to have data access after reaching the limit, leave this box unchecked.

    6. Tap Save.
    7. Turn your kid's phone off and on again to put the limit into immediate effect.

    You've successfully set up a data target for your child.

    Block purchases / Remove purchase limit

    Purchase limits help y'all manage how much your child can bill to your Verizon account each month. Only purchases directly billed to your Verizon account using carrier billing are limited.

    In the Verizon Smart Family app:

    1. Select the child at the meridian of the screen.
    2. Whorl down to the Manage controls department, and tap Limits.
    3. Tap Purchase limit.
    4. Enter the maximum dollar amount you want your child to exist able to bill to your Verizon business relationship each month.

      Note: You tin can also remove an existing purchase limit on this screen. Tap the buy limit you want to remove, and tap Remove.

    5. Tap Salve.
    6. Turn your child'due south phone off and on once again to put the purchase limit into immediate effect.

    You lot've successfully set a buy limit for your kid.

    Limit texting / Remove text limit

    Notes:

    • This isn't bachelor for lines on the Just Kids plan, as their texting is always limited to trusted contacts merely.
    • Third-party apps that use Over the Top (OTT) data (east.g. iMessage) have to be managed straight on the device.

    In the Verizon Smart Family app:

    1. Select the kid at the tiptop of the screen.
    2. Ringlet down to the Manage controls section, and tap Limits.
    3. Tap Text limit.
    4. Enter the maximum number of text messages you want your kid to send and receive each month.

      Annotation: You tin likewise remove a text limit from this screen. Tap the text limit yous want to delete, and tap Remove.

    5. Tap Salvage.
    6. Plough your child'southward phone off and on once more to put the text limit into firsthand effect.

    You've successfully set a text limit for your child.

    Set call restrictions / Remove phone call limit

    Note: This isn't available for lines on the Simply Kids plan, every bit their calling is always limited to trusted contacts only.

    In the Verizon Smart Family app:

    1. Select the kid at the top of the screen.
    2. Scroll down to the Manage controls section, and tap Limits.
    3. Tap Call limit.
    4. Enter the number of minutes you desire your child to be able to spend on calls during each month.

      Annotation: You can too remove a call limit on this screen. Tap the telephone call limit you want to delete, and tap Remove.

    5. Tap Salvage.
    6. Plow your child'due south phone off and on once more to put the call limit into immediate effect.

    You've successfully set a call limit for your child's phone.

Activity

    View child's call and text activity

    In the Verizon Smart Family unit app:

    1. Select the child at the summit of the screen.
    2. Curl down to the Activity & insights department, and tap View more.
    3. Select Calls or Texts at the superlative of the screen.

    You'll come across a detailed view of your kid's call and text activity for that day.

    View child'south screen time

    This feature is currently only bachelor for Android devices. Yous must be paired with your kid's Smart Family unit Companion app to apply this feature.

    In the Verizon Smart Family app:

    1. Select the kid at the pinnacle of the screen.
    2. Scroll downwardly to the Screen fourth dimension today department to see an overview of your kid's screen time, which apps they used nigh and how long they spent on each app.
    3. Tap View more.

    You lot'll see a graph showing the amount of screen fourth dimension for each hour of the day.

    View child'south web and app activity

    You must be paired with your child'south Smart Family Companion app to utilise this characteristic.

    In the Verizon Smart Family app:

    1. Select the child at the peak of the screen.
    2. Roll down to the Web & app activity today department to see a graph showing an overview of your kid's online activity in general categories.
    3. Tap View more.

    You'll see a detailed view of the day'southward activities, including specific websites and apps visited in each category.

    Annotation: To view a different solar day, tap the left arrow or correct pointer at the top of the screen.

Add a line / Assign roles

    Add a line to Verizon Smart Family

    You can add a line to Verizon Smart Family through the My Verizon website. The Smart Family unit business relationship tin can be used to manage all compatible devices on the aforementioned Verizon wireless account.

    Note: iPad® isn't currently supported. If y'all take an iPad on your Verizon wireless business relationship, you'll see information technology on the My Verizon website and be able to select "kid" for it. However, this won't really add that line to Verizon Smart Family.

    Or follow these steps to add together a line through the Verizon Smart Family unit app:

    1. Tap the Settings icon in the meridian right corner of the screen.

    2. Tap Family settings.
    3. Tap Add family member.
    4. Select the line(due south) yous want to add to Verizon Smart Family.
    5. If desired, enter the family unit member's name and icon for each line you're adding.
    6. Tap Add.

    Y'all've successfully added a line to Verizon Smart Family.

    Assign roles

    When yous add together a line, the role of that family member will automatically be assigned based on their business relationship role in My Verizon:

    • Account Owner / Account Manager – Parent
    • Account Member – Child

    Remove a line from Verizon Smart Family

    1. Tap the Settings icon in the top right corner of the screen.

    2. Tap Family settings.
    3. Select the line you want to remove.
    4. Tap Remove from Verizon Smart Family unit.
    5. Tap Remove.

    You've successfully removed a line from Verizon Smart Family unit.

Pair with child's app

    Pair with the child's app

    1. On your child's device, download the Smart Family Companion app:
      • Google Play™ Store
      • Apple tree® App Store®
    2. On your device, open the Verizon Smart Family app, and tap the Settings icon in the height correct corner of the screen.

    3. Tap Family unit settings.
    4. Tap the device you lot want to pair with.

      Note: If you don't see the device y'all want, you need to add the device to Verizon Smart Family commencement:

      1. Tap Add family member.
      2. Tap the checkbox adjacent to each device you want to add to Verizon Smart Family unit.
      3. If desired, enter the family members' proper name and icon for each line yous're adding and tap Adjacent.
      4. Tap Save.
    5. Tap Smart Family Companion.
    6. Tap Send invite.
      • If your child's device is an iPhone or Android smartphone, a link will be texted to the device.
      • If your kid's device is a Verizon Android tablet, yous must choose a messaging service (e.one thousand., email, WhatsApp, etc.) that tin can be received and opened on your child's tablet.
    7. On your child'southward device: Open the message and tap on the link.
    8. If in that location are any Verizon Smart Family features you don't want to employ, uncheck the box next to the feature, and tap Next.

      Note: All features are selected (checked) by default.

    9. Follow the verification prompts to allow all permission requests. Depending on the features yous selected to use, we'll enquire for:
      • Permission to manage telephone calls (Android only)
      • Location permission
      • Permission to collect web and app action
      • Administrator permission (Android but)
    10. Prepare the VPN connection:
      • Android – Gear up it to Always on.
      • iPhone – Gear up up and Permit the VPN profile.

    Yous'll get a bulletin on your device to confirm the connectedness was successful.

Unsubscribe

    You lot can remove Verizon Smart Family from your business relationship through My Verizon.

    Note: With the Simply Kids programme, you can't unsubscribe or downgrade from Verizon Smart Family Premium because information technology'south included for free as part of the plan. To make changes to your subscription, yous'll need to change your program in My Verizon.

    Unsubscribe through the My Verizon app

    To remove Verizon Smart Family from your account:

    1. Go to the Add-ons and apps screen of the My Verizon app.
    2. Gyre to Smart Family.
    3. Tap Manage Enrollment.
    4. Select Remove Verizon Smart Family.

    Unsubscribe through the My Verizon website

    To remove Verizon Smart Family from your account:

    1. Go to the Add-ons and apps page of the My Verizon website.
    2. Select Smart Family unit.
    3. Click Remove.

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Source: https://www.verizon.com/support/how-to-use-verizon-smart-family/

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